This Privacy Policy explains how Bengaluru Cleaning Experts handles personal data when visitors use canalfountainhamster.mom, make an inquiry, or request move-in or move-out cleaning services in Bengaluru and the surrounding service area.
We may collect identification and contact details, property and access information, service preferences, appointment details, payment-related records, and communications sent to us. Where relevant to a cleaning visit, we may also process condition photos or notes provided by the user for scope review and handover coordination.
We receive data when a user submits a contact form, calls or writes to us, shares property details or photos, confirms access arrangements, or completes a payment. We may also generate internal records from appointment handling, service notes, and completion handover documentation.
We may use essential cookies to support site operation, session cookies to remember temporary actions, and preference cookies to retain basic settings. Where enabled, analytics cookies may help us understand site usage and improve page performance. We do not use cookies to collect more information than is needed for these purposes.
We use standard browser and site controls to manage cookie preferences where available. Users can usually block or remove cookies through their browser settings, and they may need to repeat that choice on different devices or browsers. Disabling certain cookies may affect form submission, session continuity, or basic site performance.
We use personal data to respond to inquiries, review property scope, confirm appointments and access arrangements, prepare custom quotes, manage payments and deposits, coordinate cleaning visits, complete handover records, maintain business administration, improve website reliability, and meet legal or accounting requirements. Where condition photos or service notes are provided, they are used to assess the work requested and document completion.
We may share personal data with service providers that support website hosting, communications, scheduling, payment processing, record management, or similar operational functions. These parties are expected to use the information only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.
We may share personal data where necessary to comply with applicable law, enforce our terms, protect our rights, or respond to a lawful request from a public authority. We may also disclose information when needed to prevent fraud, address security issues, or support a legal claim.
Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. Where we rely on consent, it may be withdrawn for future processing, and objections may be raised where the law allows.
To make a privacy request, provide enough information for us to identify the relevant record and understand the nature of the request. We may ask for additional details to confirm identity, protect against unauthorised disclosure, and determine whether any legal exception applies.
We retain personal data for the period needed to manage inquiries, quotations, appointments, payments, service records, and post-service follow-up. After that, data is deleted, anonymised, or archived where retention is required by law or for legitimate business recordkeeping.
When this policy is updated, the revised version will apply from the date it is posted unless a different effective date is stated. If a change materially affects how we handle personal data, we will take reasonable steps to draw attention to it through the website or other suitable communication.
